Is all the coffee sourced from Panama?
All coffee is sourced from the Mountains of Panama.
Is your coffee Organic?
All our coffee is clean natural and free from pesticides (we don’t have the organic seal yet).
What type of roasts/beans do you offer?
Light, medium and dark (ground and whole bean).
What is the best way to prepare my coffee?
Best way to prepare coffee, check the video.
How should I store my coffee?
Coffee should be stored in a cool place.
Can I use this coffee for espresso?
Yes, coffee can we used for espresso, check the video.
Do you offer decaf coffee?
Decaf coffee coming soon.
Do you offer coffee pods?
Pods coming soon.
How fast is shipping?
We strive to ensure that your order is processed and shipped out as quickly as possible. The exact shipping time may vary depending on factors such as your location and the shipping method selected at checkout. Typically, orders are processed within 1-2 business days. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your package.
What is the cost of shipping?
The cost of shipping will depend on various factors, including the destination of the package, the weight and dimensions of the product(s) ordered, and the shipping method chosen.
What is the return/refund policy?
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return/refund policy. Please contact our customer support team support@cafedbell.com.
Return Shipping: If the return is due to our error or a defective product, we will cover the return shipping costs. However, if the return is for any other reason, the customer will be responsible for the return shipping fees.